Frequently Asked Questions
Find quick answers about the NaviSupp collection, availability, customer care, and order tracking.
What size are the NaviSupp cups?
Every cup in the current collection holds 16 oz / 475 ml and measures 5.7 x 3.2 inches / 14.5 x 8.1 cm.
What comes with each cup?
Each current product includes a stoneware ceramic cup, a fitted BPA-free lid and a silicone sleeve.
Can the cups go in a microwave or dishwasher?
The supplied product information identifies the cups as microwave and dishwasher safe. Review the individual listing before use.
Which colors are available?
The current collection includes Sage Green, Blush Pink, Berry Purple, Midnight Blue, Citrus Orange, and Sunlit Yellow.
How can I check whether a cup is in stock?
Each product page shows the current WooCommerce availability status. Products that are out of stock cannot be purchased until availability is restored.
Where can I find shipping and return information?
Use the Shipping & Delivery and Returns & Refunds links in Customer Care. Checkout shows the order-specific delivery options and total before confirmation.
How do I track an order?
Open the Track Your Order page and enter the order ID and billing email used at checkout. Shipment emails also include tracking information when it becomes available.
How can I contact NaviSupp?
Email support@navisupp.com or call +1 (702) 867-1322. Include your order number when asking about an existing order.