Shipping & Delivery

Last updated: August 26, 2026

This policy explains how orders placed through the NaviSupp online store are prepared, shipped, and tracked.

Where we deliver

We currently deliver to eligible addresses in the United States that are accepted at checkout. International delivery is not available.

Shipping charge

Standard shipping is free on every eligible United States order. No minimum purchase is required.

Processing and estimated delivery

Orders are processed within 1 business day. Orders submitted on a weekend or United States public holiday begin processing on the next business day.

After processing, standard transit normally takes 2–4 business days. Most orders therefore arrive within an estimated 3–5 business days from the order date. Carrier and destination conditions can affect transit, so delivery dates are estimates rather than guarantees.

Tracking

We send a shipment email with tracking information to the address entered at checkout when tracking becomes available. A carrier may need additional time before the first tracking event appears.

Delivery address

Please check the complete delivery address before submitting an order. Contact us promptly if a correction is needed. We cannot promise an address change once fulfillment has started, and customers are responsible for address details entered incorrectly at checkout.

Missing or damaged shipments

If a carrier marks a package delivered but it cannot be located, contact us within 48 hours of the delivery update. Shipping damage, whether visible immediately or found after opening, must also be reported within 48 hours of delivery.

Email support@navisupp.com with the order number. For damage, include clear images of the cup, packaging, shipping label, and affected area, and keep all packaging while we review the report.

Shipping support

Email support@navisupp.com or call +1 (702) 867-1322.